What should be the smartphone that you go to buy? Some focus on performance, for others, looks are the nicest, while others can't imagine a device without a long-lasting battery and a good camera. But for experts at Blancco Technology Group (the world's leading provider of mobile diagnostics and secure erasure solutions), reliability comes first. They identified the most unreliable and most reliable smartphonesby analyzing the performance of mobile devices running Android and iOS.
It found that 85% of crash reports in the last quarter of 2015 were sent by Android devices. The definition of "system failure" included battery problems and errors initiated not by the OS, but by the user, and errors in loading applications.
Rating of manufacturers of the most reliable smartphones in 2016
5. Samsung
The number of error messages from the total is 27%.
The South Korean manufacturer commented on the results of the study, saying that its gadgets ranked first in reliability and quality ratings in different countries of the world. For example, in 2015, Samsung surpassed Apple in the American Consumer Satisfaction Index, an annual survey of American consumer satisfaction with smartphones.
However, given the recent "incendiary" problems with the Galaxy Note 7, user satisfaction with the company's products could significantly decrease.
Samsung has proudly emerged from its embarrassment by dramatically improving the quality of its smartphones, putting the company at the top of the list. most reliable smartphones of 2017... The honorary title went to the flagship model Galaxy S8.
4. Lenovo
The number of error messages from the total is 21%.
The company that produces reliable budget smartphones is famous for its successful design solutions, ergonomics of devices, high-quality materials used in assembly. However, in many reviews of Lenovo smartphones, users speak negatively about the mass of unnecessary applications that "clutter" the memory.
3. Motorola
The number of error messages from the total is 18%.
In the third place among the most reliable smartphones (rating of 2016), Blancco Technology Group placed devices of the brand, which Russian consumers strongly associate with phones. In 2016, the company returned to the Russian market under the wing of Lenovo, which is also responsible for servicing Moto smartphones.
2. Xiaomi
The number of error messages from the total is 11%.
Reliable chinese smartphones Is Xiaomi. Everything is good in the company's products: battery capacity, cameras, screen resolution and "juiciness", performance and price. Smartphones of this brand, starting with Mi1 / Mi1S, run MIUI firmware, based on Android OS, but closed source. It combines the best solutions taken from Android and iOS, but still not without errors.
1. Asus
The number of error messages from the total is 8%.
The Taiwanese brand, founded in 1989, is present in the market not only for smartphones, but also for laptops, coolers, motherboards and other computer components. Its smartphones are rarely criticized, but often praised for value for money, long battery life, good sound, bright displays and build quality. The criticism is caused by the firmware, in which there are many unnecessary programs that take up memory, and frequent crashes.
1. Apple iPhone
The number of error messages from the total is 15%.
Another number one on our list of reliable smartphones. Smartphone rating 2016 year could not do without a representative of Apple, this brand is too popular, elitist and advertised. Already from the first version, the iPhone won the fame of an expensive, but very reliable gadget. In 2015, an OS made by Apple accounted for only 15% of the problems.
However, the leader of the top 5 was not without sin. According to the latest report State of Mobile Device Performance and Health reportpublished by Blancco Technology Group, Apple iPhone 7 having problems with wifi connection and smartphone performance. IOS OS failure rate increased to 58% in the second quarter of 2016, up from 25% in the previous quarter.
Of those 58%, iPhone 6 had the highest crash rate (29%), followed by iPhone 6S (23%) and iPhone 6S Plus (14%). At the same time, total iPhone 6S and iPhone 6S Plus sales were 15.1% in Q2 2016, according to statistics compiled by Kantar Worldpanel Comtech. This combined data suggests that software updates, hardware bugs, and an increase in market share for an Apple-powered smartphone may have contributed to iOS's high failure rate.
Richard Steennon, chief strategy officer, Blancco Technology Group said his company's data suggests that the results of the performance battle between iOS and Android are constantly changing. So, perhaps the day will come when Android will push Jobs's brainchild off the pedestal of reliability.