“Well, take a loan, on the most favorable terms and only for you” - advertisements of banks implore customers. But it is worth a little delay with the payment of the loan, as the bank immediately turns from a "best friend" into a tactless and formidable lender.
With the joint efforts of the Center for Mobile Security and the NumBuster Number Identifier! and the public structure "Russia Without Debts" compiled a list of banks that in 2015 simply flooded their customers with SMS messages and calls.
The most aggressive banks in Russia
This is how it looks top 3 most aggressive bankswhose employees were not well-disposed.
3. "Russian Standard"
The name of this bank (one of the leaders in the credit card market) is associated with several stories of rude attitude towards customers. So, in 2013, a resident of Chelyabinsk, Irina S., who owed 150 thousand rubles, and her relatives, were sent letters with an offer to sell the liver and kidneys, and even indicated the cost of each organ. And then they offered to sell the baby, for him, they say, they will give it in dollars. However, the Prosecutor's Office and the Department of the Ministry of Internal Affairs of Russia for Chelyabinsk did not initiate a criminal case, there were no grounds for it.
2. "Tinkoff"
A feature of this bank is the remote provision of services. Therefore, he has no sales network. Basically, Tinkoff offers credit cards and accepts deposits from individuals.
1. "SKB-Bank"
Federal credit institution. It is in second place in terms of assets in the Sverdlovsk region. The bank's consumer loan is one of the five most affordable loans, according to Sravn.ru.
The most annoying banks in Russia
And here rating of the most annoying Russian banks... Their employees believe that the best way to get money back for a loan is to unleash a barrage of voice and text messages on the debtor.
5. "AyManiBank"
Until 2013 it was called AltaiEnergoBank. On the Banki.ru website, in the reviews section, there are messages that the bank's clients receive sms with a request to pay the debt for other people (and completely unknown ones).
4. "Home Credit"
Offers both cash loans and credit and debit cards. Also accepts deposits from the public. On the site Reviews.net there are negative statements from people who received calls and sms from Home Credit with an offer to take a loan. And debtors (or their relatives) cannot be saved from calls.
3. "Russian Standard"
To get into the rating of the most aggressive and most annoying banks at the same time is a dubious achievement.
2. "Tinkoff"
Positive feedback from customers about the bank is associated with a quick decision to issue a loan, a large credit limit and a loyal attitude towards people with low income. There are also enough negative reviews, in particular, about the accrual of interest on a loan and a penalty.
1. "Alfa-Bank"
It has been operating since 1991 and is one of the leaders in the Russian financial market. Representatives of Alfa-Bank said that the calls to customers are connected either with the new services of the bank, or with a reminder of the debt. According to bankers, the call helps forgetful debtors to return to the payment schedule.
But the leader in terms of tactful attitude towards clients is Sberbank - the most reliable bank 2016 of the year.