Skytrax, which specializes in researching the quality of services of various airlines and airports, has released an annual rating of the best airlines in the world... When compiling it, the impressions of over 19 million travelers from 105 countries were taken into account. The survey, which covered more than 325 air transport companies, contained 49 parameters, ranging from the comfort of being in the cabin to the quality of service. Here are the top ten airlines in the world, according to Skytrax.
Read also: The best airlines in Russia, 2017 rating according to the Federal Air Transport Agency.
10. Garuda, Indonesia
In the recent past, this air carrier undertook a large-scale renewal of its aircraft fleet and significantly improved the quality of service. The pilots did not remain deprived, more comfortable seats were installed for them.
And the Garuda flight attendants received the award for the best flight attendants in the world in 2017. They have won this title for the second year in a row.
9. Hainan Airlines, China
Founded in 1993, Hainan Airlines is the only Chinese airline to be awarded the coveted five stars by Skytrax experts. In three short years, it has moved from 22nd place to 9th position in the top of the world's best air carriers. It has more than 160 aircraft at its disposal and is rapidly expanding in the Asian, European and Australian regions. Skytrax reviewers praised Hainan Airlines for its responsive service and comfort in its business class cabins. The company also earned the title of the best airline in China and was honored with the best service for airline personnel in China.
8. Etihad Airways, United Arab Emirates
Air carrier from Abu Dhabi, won awards in 2017 for World's Best First Class, Best First Class Seats and Best First Class Service. Some of the features of staying on board Etihad include the use of noise canceling headphones and dimmable lighting to keep the passenger well rested.
7. Lufthansa, Germany
In recent years, the German airline has had to significantly "shrink" in the budget. Fortunately, the service and overall quality of service were not affected. And for the best results, Skytrax recommends adding the newer A380 and 748-8 aircraft to the fleet.
Lufthansa took first places as the best European airline and excellent first class restaurant.
6. EVA Air, Taiwan
It was EVA Air that pioneered the creation of premium economy class on the Boeing 777. Skytrax awarded the Taiwanese airline the prize for the world's cleanest cabins and most comfortable business class.
5. Cathay Pacific Airways, Hong Kong
Although the Hong Kong-based airline lost one point from the 2016 ranking, it still maintains its place as one of the most respected air operators in the Pacific. With a large fleet of Boeing 777-300ERs at its disposal and offering high frequency, Cathay is one of the top Asian airlines. Skytrax reviewers are pleased with Cathay's comfortable seating, quality of service, and in-flight entertainment. However, there were also poor reviews due to congestion and erratic weather at the Cathay base in Hong Kong.
4. Emirates, Dubai
Over the past 30 years, Emirates has become one of the world's leading long-haul operators. The airline's entertainment system includes a huge selection of movies, music and games, on demand and in multiple languages. Children will also have something to do in flight, they are given pencils, coloring books and soft toys.
For 13 consecutive years, Emirates has been the leader in Best In-Air Entertainment.
3. All Nippon Airways, Japan
Skytrax awarded ANA employees the title of “Best Personnel in Asia,” which means the airline has demonstrated a high quality of service in the air and on the ground after welcoming passengers at the airport. While the Japanese are renowned for their politeness and respect for other people, ANA offers tremendous staff friendliness, a positive atmosphere at the airport, and pleasant flights with folding seats and USB ports even in Economy Class.
2. Singapore Airlines, Singapore
In terms of overall quality of service, seating comfort, and attitude of flight attendants, Singapore Airlines is typically ranked among the leaders at the World Airline Awards every year.
Personal TVs with plenty of entertainment and hot towels instead of the usual candy before take off are just a few of the benefits of Singapore Airlines. The base of the air carrier is Changi Airport, which for five years in a row has not given its competitors the title of the best airport in the world according to Skytrax. Singapore Airlines is Asia's Leading Airline with awards for Best Premium Economy Class and unrivaled Business Class seating.
1. Qatar Airways, Qatar
After falling to second place in 2016, the Qatari air carrier has managed to regain the title of "best airline in the world." The reviewers praised the very comfortable seats and the fun entertainment that brightens up long flights.
The airline offers more than 150 destinations around the world and is constantly expanding its fleet to include the latest generation of long-haul airliners, including the Boeing 787 Dreamliner and Airbus A350. Qatar Airways has also won Best Airline in the Middle East and Excellent Business Class awards.
Top 10 airlines in the world 2017 (Infographic)
